MAXAM TIRE ANNOUNCES CUSTOMER SERVICE TEAM EXPANSION
MAXAM accelerates growth and focus on customer support
[Danvers, Massachusetts, Jan 30th, 2020] To accommodate rapid growth and leverage customer support services, MAXAM Tire is pleased to announce the expansion of the Customer Service Team based in Danvers, Massachusetts.
Quality that drives productivity is a core value at MAXAM Tire which motivates our team at every level from manufacturing and logistics to distribution and customer service. This strong commitment to customer satisfaction pushes MAXAM’s dedicated team to provide the best customer experience and the ongoing improvement of our products and services.
With major investment and continued growth in our specialty segments such as mining and forestry tire products, the MAXAM dealer network has grown substantially. To meet the expansion of our dealer base, MAXAM has brought on additional Customer Service Representatives (CSR) to provide knowledgeable assistance on account-related matters. It is essential that the MAXAM customer service team provide customers with a proficient ordering process and continue to grow established key relationships.
“The decision to expand our customer service team in Boston was a logical step into our business growth strategy. Boston is filled with diverse talent and with the MAXAM Global Dealer Servicing Network growing over 1,800 strong, we need a dedicated group of people to help us stay true to our mission of being a valuable business solutions provider,” says Troy Kline, President of MAXAM Tire North America.
Absolute satisfaction is of paramount importance to MAXAM Tire, as we pride ourselves in providing a top-quality customer experience. The addition of new Customer Service Representatives will allow MAXAM Tire to maintain consistent efficiency and quality support that our customers can count on.
For more information, please contact your local MAXAM Tire representative or visit MAXAMTIRE.COM.
